RETURNS & EXCHANGES

At this time, we are not accepting any returns or exchanges. Please contact us if there is an issue with your order.
 

SHIPPING

All orders ship free of charge. Please allow 8 – 10 weeks for your order to arrive.
 

FAQs

  • What is the Scotch-Brite™ Brand Holiday Gift Guide?
    Scotch-Brite™ Brand has curated a Holiday Gift Guide featuring 2020’s most sought-after items. From disinfectant-themed pajamas to the bedazzled toilet scrubber of your dreams, you can spread holiday cheer instead of germs this season with these playful and effective, cleaning-inspired gifts.
     
  • Are all the gift guide items free? Is there a catch?
    No, catch! We know how stressful cleaning can be and, this holiday season, we at Scotch-Brite™ Brand wanted to help make cleaning a bit more enjoyable and much more effective.
     
  • Do I have to pay for shipping?
    Nope! We’ve got that covered too!
     
  • Do you offer international shipping?
    Unfortunately, we do not offer international shipping at this time.
     
  • Who is eligible to order a gift guide item?
    Legal residents of the contiguous U.S. (excluding AK and HI) and the District of Columbia who are at least 18 years old. Please click here for our terms and conditions.
     
  • What information do I need to provide to place an order?
    To place an order, you’ll need to provide us with your First and Last Name, Street Address (No P.O. Boxes), City, State, Zip Code, Phone Number and Email Address. You’ll also need to confirm that you are 18 years of age or older. Please click here for our terms and conditions.
     
  • The item I want is out of stock. Will you be replenishing your stock?
    Because this a limited-edition holiday gift guide, we will not be replenishing any of our gift items at this time. But please send us a note and tell us what your favorite items are in case we’re able to bring them back in the future.
     
  • When will the next category/categories of gifts be available?
    We will be releasing the gifts in each category at 11 A.M. EST on the following dates:
    • Tuesday, December 8: Scrub & Sterilize in Style
    • Wednesday, December 9: Après Cleaning Luxuries
    • Thursday, December 10: Gifts They Won’t Return
    • Friday, December 11: Merry & Brite

  • Are the gift guide items available in stores?
    The holiday gift guide items are only available through this website.
     
  • How many gift guide items can I order?
    To ensure there are enough gifts to go around, you are limited to one gift per order, and one order per person. Please click here for our terms and conditions.
     
  • When does the gift guide offer end?
    We will continue gifting items until all items are claimed, or through Wednesday, December 23, 2020 at 11:59 P.M. EST; whichever comes first.
     
  • I’m having trouble entering my information.
    Sorry to hear you're having trouble entering. If everything has been entered correctly, and all the appropriate boxes have been checked, then we recommend clearing your cache and/or trying a different browser.
     
  • Can I make changes to my order?
    We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do successfully place an order during the promotional period and your contact information does change, please contact customercare@helloworldfulfillment.com with the subject line: Scotch-Brite™ Brand Holiday Gift Guide.
     
  • I placed my order but I haven’t received an order confirmation.
    To start, check your spam folder. If it’s not there, please reach out to customercare@helloworldfulfillment.com with the subject line “Scotch-Brite™ Brand Holiday Gift Guide” and include your name, address and order details for help.
     
  • When will I receive my order?
    Orders may take up to 8 to 10 weeks to arrive. If you haven’t received your order after this time, please reach out to customercare@helloworldfulfillment.com with the subject line “Scotch-Brite™ Brand Holiday Gift Guide” and include your name, address and order details for help.
     
  • My order never arrived.
    So sorry to hear that! Please reach out to customercare@helloworldfulfillment.com with the subject line “Scotch-Brite™ Brand Holiday Gift Guide” and include your name, address and order details for help.
     
  • I’m not happy with my order. Can I make an exchange/return?
    We’re really sorry to hear that. Because this is a limited-edition holiday gift guide and the items were gifted free of charge, we’re unable to process any exchanges or returns at this time.
     
  • How do you determine whose orders are fulfilled?
    Orders are fulfilled on a first come, first serve basis.
     
  • Is 3M’s TB Quat Disinfectant Ready-to-Use Cleaner effective against SARS-CoV-2 (the virus that causes COVID-19)?
    TB Quat Disinfectant Ready-to-Use Cleaner has been approved by the U.S. Environmental Protection Agency (EPA) for kill claims against SARS-CoV-2, the virus that causes COVID-19. Third-party laboratory testing of 3M’s TB Quat Disinfectant Ready-to-Use Cleaner confirm the disinfectant's efficacy against the virus with a 60-second contact time on hard, non-porous surfaces.
     
  • 3M’s TB Quat Disinfectant Ready-to-Use Cleaner is no longer in stock through the gift guide. Where else can I find it?
    3M’s TB Quat Disinfectant Ready-to-Use Cleaner is available nationwide at Target and Home Depot.
     
  • Where can I find Scotch-Brite™ Brand products?
    You can find Scotch-Brite™ Brand products at major retailers, including Target, Home Depot and Amazon.
     

Terms & Conditions
No purchase or payment of any kind is necessary to participate in the giveaway. Quantities are limited. The giveaway begins on Tuesday, December 8, 2020 at 11:00 A.M. EST and ends on Wednesday, December 23, 2020 at 11:59 P.M. EST, or while supplies last. This offer is open to legal residents of the contiguous U.S. (excluding AK and HI) and the District of Columbia who are at least 18 years old, or who have obtained the age of majority under all applicable state and local laws, who complete all required information in the order form. Limit of one (1) gift per person and up to a maximum of three (3) gifts per household (as determined by the address on the order request form). Participation in the giveaway and receipt of any giveaway merchandise is governed by the terms and conditions available here. Void where prohibited. Sponsor: 3M Company, 2501 Hudson Rd., Maplewood, MN 55144.